Secure Shopping | Tel 1300 793070
Secure Shopping with Sprout
Making your shopping experience with Sprout a safe and secure one is a very important consideration. I also shop online and expect that my details and card numbers are used appropriately and securely.
When shopping with Sprout, you can expect:
A secure environment displayed on your device. Most devices use different methods to display a secure page but if you are uncertain, the use of the https:// prefix, means that you are in secure mode on the site. The "S" in HTTPS stands for Secure. This should always be present when entering personal or payment details.
To be in a secure mode which means all your details are encrypted for increased security (128 bit)
Advanced encryption so that your card details cannot be seen
The use of Secure Socket Layer (SSL) for all orders placed – this prevents you from inadvertently revealing any personal information
To be asked for your card details to process your orders every time an order is placed either online or over the phone. Sprout does not keep records of any card details from any purchase and has a handy paper shredder for sensitive information once it is used for payment.
Compliance with PCI-DSS (Payment Cards Industry - Data Security Standards)
Payment on your card to be done via Commonwealth Bank's secure eVolve Merchant gateway
Additional Security Steps
You can configure your web browser to tell you when your details are being sent and to warn if they are not being sent in a secure way, to activate this:
Internet Explorer - select OPTIONS on the VIEW menu and then click the SECURITY tab, ensure that all the warning boxes have been ticked
Firefox - select TOOLS then OPTIONS on the tools menu and then click the SECURITY tab, go into settings of the warning messages section - ensure that all the warning boxes have been ticked.
Online security is constantly evolving so, if you are using older versions of Internet Explorer (version 5 or older), we recommend you update your browser to a later version of IE in order to take full advantage of the improved security features.
Sprout may send you emails from time to time but will never send an email asking for your security information or log on details, or direct you to a web page that asks for this information.
If you receive an email that appears to be from Sprout that you suspect is fraudulent, do not click on any links contained within the email or provide any credit card or log on details. Please forward a copy to HERE