Customer Testimonials | Tel 1300 793070
Sprout has helped many happy customers get hold of the products that they're looking for and that make a difference in their lives.
These testimonials aren't listed to boast about Sprout and as you will see from most of them, they tend to be about the products themselves and how happy people are with their new purchase. If you have doubts about something you might be thinking about purchasing, have a squiz through these comments from previous customers.
All testimonials are genuine and unsolicited.
If you would like to share anything about the product/s you have purchased or about Sprout itself, then please feel free to get in touch!
John N, WA (ALPS Water Filtration System)
Just wanted to give some feedback on the water system.
The water is so good it’s like a symphony going off in your mouth and the unit itself is a work of art - the rocks and the colored filters and the dome filter.
Like having an aquarium in the kitchen sans the goldfish.
Marie, VIC (Angel Juicer)
I'm very busy always with two kids and a highly stressful job. But yes I ve been meaning to tell you the " angel juicer is absolutely fabulous and never in my whole life have I had such full of taste, wholesome not watery juice. My son who is 8 is a mother s nightmare when it comes to eating and is getting up to freshly pressed apple/ carrot and we are even managing green shrek juice with sneaked in spinach. I m enjoying the greens like Kahle ,parsley, celery carrots. Cleaning is easy and only takes minutes. You have to be organised I just cut all my fruits, vegies on a board and feed them through easily. I love so much the juice that I have no issue with the cleaning, the blue brush provided is absolutely fabulous. The cost of the machine is easy to justify once you experience the amount of juice you get as the pulp comes out very dry and of course the incredible taste. I had another juicer previously but after this one it is impossible for me to go back. So thank you for your excellent customer service, pre purchase advice, and your very thoughtful and informative website. I was reassured that I could speak to a human being here at home and know that I would get the excellent service you offered me. So happy!
Damien, SA (Oscar Neo Parts)
Nathan delivers the type of service that others should aspire to. After leaving phone and email messages with two other (major) parts suppliers for the Oscar Neo Juicer, I had heard nothing after two days. Eventually I had to ring one of them & thankfully they put me on to Sprout Organics. One call to Nathan and everything was in place at prices comparable to or below others. I placed an order in SA 3pm Tuesday and they arrived 230 pm the next day!! Looking forward to my juice when I get home now and not two months time as one of the others had indicated it would take them to get the product. Great stuff Nathan!
Kerryn, SA (Easygreen Sprouter + Seeds)
Thank you for the very rapid service on this order. Thank you for packing it so very well too.
Lindsey, VIC (Wheatgrass Kit with BL30 Juicer)
Yay!, received my order today. Thank-you for the great service.
My best to you,
Anne, VIC (Wheatgrass Kit + Cleaning Supplies)
Received my order this morning. Thanks for such prompt delivery! Can’t wait to start my wheatgrass!!
Arjan, NSW (Juicer Screen)
Well done on delivering my order within 24 hours! Love it when online businesses exceed customer expectations, which we all know rarely happens... So congratulations on providing outstanding customer service!
Clint, TAS (Oscar Neo & Other)
Thanks for the quick service and great products Nathan. It's great to find an Australian online store like yours. It has so much good stuff on there at good prices. I will be telling all my friends about it, keep up the good work mate.
Kerri, WA (Various Products)
Thanks You! Received my products today; so very exciting for me as it is the first time I have purchased items over the internet!!
Just wanted to say thanks for the fabulous service, and for keeping me informed of what was happening, made it much less nerve racking for me!
Vivien, SA (Angel 5500 Juicer)
Thank you for your guidance, help and attentiveness regarding my order. We love the juicer - it's quite a machine! It has pride of place in my kitchen.
Elise, QLD (Oscar Neo + Excalibur Dehydrator)
Hi there Nathan!
Just wanted to let you know our "Oscar Neo" arrived safely here@ the beginning of this week & we have begun to enjoy some great juices!!! WHAT A BRILLIANT machine! I'm soooo pleased with it!
So easy & quiet to use & simple to clean! LOVE it! & we just received our Excalibur Dehydrator today too! Have removed our 17year old microwave OUT THE BACK DOOR & put the dehydrator in it's place!!!! & am preparing some fruit to give it a whirl tonight!
Sue, WA (Oscar 900 Juicing Screen)
Michael, NSW (Hurom HU-500 Juicer)
Iris, QLD (Oscar NEO 1000)
I am writing to thank you for your prompt despatch of my order.
The Oscar juicer arrived this morning after ordering it late on Thursday afternoon. I am amazed at how quickly it has arrived!!. I was expecting it to take much longer, so I am very happily surprised.
I haven't had a chance to use the Oscar yet, but it looks great and I will be sure to leave a review once I have tried it out. I wouldn't hesitate to order from you again in the future.
Thanks again, Iris
Jen, VIC (Oscar Neo 1000 Juicer)
I just wanted to leave you a rave review.
I would recommend Sprout Organic without hesitation to my friends and family.
You attended to our problem very quickly and rectified things in record time. With an even better outcome for us! You are easy to contact and great to deal with.
We love our Osacr Neo 1000, it is a great machine. I cant believe how fast delivery was.
Thank you once again. We will be return customers for sure.
Kara, Far North QLD (Oscar Neo 1000 Juicer)
The Oscar Neo we ordered arrived last week which was very speedy delivery. This far north we often end up waiting a week or more longer for our online orders. The Oscar is brilliant too (the ice cream even better than the juice!).
Thank you for making it all so easy, including price matching.
Tanya, NSW (Oscar Neo 1000 Juicer)
Norma, VIC (Oscar Vitalmax 900 Juicer)
Sue, VIC (Oscar Vitalmax 900 Juicer)
Thank you so much for your prompt service, I have received the carton about 15 minutes ago!
I will wait until I get home to open it up, but am very excited to get started and enjoy some lovely juices and all the benefits that will go along with really fresh juice.
Suzie, NSW (Oscar Vitalmax 900 Juicer)
My juicer arrived today in mint condition. Thank you very much for your prompt and excellent service. I am most impressed.
Heather, VIC (Oscar 900 Juicer)
Just wanted to thank you for your prompt service as we received the juicer on Wed. Its been used every day by myself and my family and it yields great juice.
Thanks again for the service
Tanya, NSW (Oscar Neo 1000 Juicer)
Thank you for my new juicer. And thanks for great service and fast delivery (including returning my call on an interstate public holiday!)
Chris, QLD (Oscar Neo 1000 Juicer)
Hi Nathan – our new Neo 1000 arrived in the post this week – very exciting! Have not used it as yet (have a borrowed one at the moment but can now give it back!) but can’t wait.
Thank you for your great deal and prompt delivery. We will be grateful for years to come. No doubt we will be ordering ice crusher attachments etc one day!
All the very best and God bless you in your endeavours to keep Australians healthy.
Vanessa, QLD (Wheatgrass Kit with MK3 Juicer)
Just wanted to drop a line that the wheatgrass kit I ordered is a total success.
I even wrote a blog post or two about it.
The kit really has everything you need and my husband and I are reaping the benefits with a shot each daily.
I will not hesitate to buy anything I need for this from you in the future!
Have a great day
Wendy, QLD (Oscar Neo 1000)
I just wanted to thank you for the quick and friendly service. Much appreciated. The juicer arrived this morning.
Glenda, NSW (Oscar Vitalmax 900)
Thank you for fast processing of my recent order for OSCAR 900 ( ordered on 5th May, received 9th May) very happy with entire process, have already made some of the juice recipes from the instruction book. Will be sure to tell my friends and family about your great product and service.
Rob, QLD (Wheatgrass Starter Kit with Lexen MK2 Juicer)
Just a quick note of thanks for processing and sending my order so quickly, I am really impressed with the Lexen Juicer and could not wait to try it.
Will be getting Sprouting gear and seeds from you very soon.
Meagan, VIC (JuiceBuddy Juicer)
Just wanted to offer some feedback. I placed my order on Sunday night, quite late, for the Juice Buddy. I received an email Monday afternoon saying that payment was received and the order was now on it's way. It arrived this morning ( Tuesday ). I just want to commend you on your excellent service and extremely fast turn around from order to delivery. I am most impressed as this seems to be a relatively rare thing these days. I am also very happy with the Juicer, so far it performs as well as the video demonstrates, so I am well pleased about this. Great product and fantastic service, I will highly recommend you to family and friends in the future.
Niomi, NSW (Coway Juicepresso)
Got the juicer and book safe & sound. Just to let you know I absolutely love it!! It's so different from my old centrifugal one and everything tastes much better.
Steve, VIC (Oscar Neo)
I was pleasantly surprised to receive my order in less than 1.5 days. Thank you for the prompt service.
Deborah, VIC (Oscar Neo & Wheatgrass Kit)
Got my Oscar neo 1000 yesterday - couldn't be happier. Thanks for the great service - I absolutely love the juicer and had fun with the
kids with the wheatgrass kit today. Thank goodness I ordered the extra trays, I didn't read the very clear instructions properly and germinated 1kg of seed! (You only need one cup per tray, Deborah - Nathan)
Now have 8 on the go and some in the garden bed. Ho hum - looks like all my friends will be getting a tray next week!
Thanks again for all your help, will definitely be a regular customer.
Donna, NSW (JuiceBuddy Juicer)
I bought a juice buddy for my daughter it arrived within the time specified and that was over Xmas.
Very impressed. Great machine and service.
Thanks again Donna
Joyce, SA (Road Refresher Bowls)
Just letting you know that I received your spill proof water bowl and I love it!!
Martins, VIC (Angel Juicer)
WOW! what a machine Nathan, confirming received. We feel we have to perform a ritual before use, it is beautiful.
Absolute credit to the purpose of the designer, and manufacturing demonstrated from Korea.
Heidi Y, NSW (Oscar Vitalmax 900)
Claudia C, NSW (Hippocrates Warranty Claim)
I received my new part for my Greenpower juicer today that I claimed under warranty. I just wanted to say again that Im really impressed with the quality and speed of your service.
Dan P, QLD (Oscar 900 Warranty Claim)
I just wanted to let you know the parts arrived yesterday and to say thanks so much for the great service. Situations like this only enhance your reputation and will ultimately improve your business.
Cherie A, NSW (Oscar Vitalmax 900 Juicer)
I wish to say how thrilled I was with your efficient service, I was surprised at how quickly we received this delivery and I was very happy with the price of the Vitalmax Juicer. Thanking you
Barry B, TAS (Two Angel Juicers)
Well the Juicers arrived today thank you very much.
Chris was buying his as a surprise for his wife's birthday and he brought her around supposedly to have a look at mine. I had only just unpacked it so I hadn't even tried it out. She thought my juicer was wonderful and said that they'd have to get one. As they were leaving Chris surprised her with her very own juicer which I had stored outside my back door.
She almost did a couple of handstands!
Thanks Nathan, we'll let you know how we like them once we've tried them out.
4 hours & 53 minutes later...
Wow, I'm impressed!
I put just three pears through the juicer as a trial run earlier tonight and extracted one & three quarter cups of juice, and it took no time at all to run them through. The quality of juice was excellent........but of course you knew it would be!
Wendy, VIC (Road Refresher Dog Bowls)
just wanted to say thank you for my bowls that i ordered, i used them in the back of the ute at the weekend and they were fantastic.
Well worth the money.
Eddie P, VIC, (Angel AG5500 Juicer)
Good Morning Nathan,
Its been two weeks since receiving my Angel juicer and I must say, I am thoroughly impressed!
With its all steel construction and impressive gears, it makes for a most pleasurable juicing experience.
The Angel juicer has delivery promised value, saving time and money. We are using less produce and producing higher quality juice with the added benefit of having more time to enjoy it :)
Peggy M, QLD, Australia. (3 Oscar Vitalmax 900 Juicers)
I absolutely LOVE, LOVE, LOVE my juicer! I don't know how I have lived all these years without one. I look forward to getting up in the morning to experiment with different combinations of fruit and vegetables. Surprisingly, the whole family has started drinking fresh juices (some more fruit than veg at this point). My good friend and Mum are also thrilled with theirs. Remember, we bought 3 together last week? We all look forward to increased health and vitality in the future.
Thanks for the 'deal', the great service and quick delivery.
Claire M, NSW, Australia. (Angel Juicer)
Am loving our new Angel juicer....supplying friends and family with wheatgrass shots at every opportunity!
Thanks so much.
Clyde, VIC, Australia. (Oscar Vitalmax 900 Juicer)
We received juicer last Friday and tonight had our first juice - it's sensational. We have had our centrifugal juicer for almost 10 years and never knew the real taste of vegetable juice until tonight.
The only down side is our worm farm will now be deprived of all the goodness we were previously throwing away!!
Gina, QLD (Road Refresher Dog Bowls)
Just wanted to let you know that we love the Road Refresher bowl we got from you. It is so good in the back of our landcruiser for our dog who goes everywhere with us. We live in the tropics and having this bowl without any water being spilt in the car is brilliant.
Abraham, Singapore. (Oscar Vitalmax 900)
Thanks for the quick dispatch of the juicer which I received 2 days ago. I shall recommend others to your business site. Hope there is a distributor in Singapore.
Martin, NSW, Australia. (Greenpower Hippocrates Juicer)
The juicer is great, and so is your service. Thank You.
Peter, VIC, Australia. (Oscar Vitalmax 900)
Just a quick note to say thanks! Your service was very prompt and my Oscar Vitalmax does everything I hoped it would...and does it well!
I'm really glad I didn't buy one of those supermarket juicers now.
Rosemary, VIC, Australia. (Onya Bags)
Just to let you know that my order arrived in this morning's mail. Thankyou so much, incredibly fast service, even for here in the bush.
(Max & Sam) via Owner Judy, NSW (Road Refresher Dog Bowls)
We travel 60kms every Sunday with our Mum to go to obedience training. I dont know how we ever managed without the Road Refresher. Now we arrive hydrated and ready to work. We also have road works on our way and even though the road is quite bumpy not a drop of water is spilled. We love it.
Four paws each from Max and Sam.
Luke, QLD, Australia. (Wheatgrass Kit with BL30)
Very happy mate, all goods received and all in good order. Haven't planted the seeds yet but hoping for the best.
Will be in touch for resupply when required, and I'll be putting my friends onto your website. Great service, thanks mate.
Vicki, WA, Australia. (Oscar Vitalmax 900)
Just had to tell you how thrilled I am with the Oscar! I can’t fault your fantastic service, brilliant price and super fast delivery. I am going to recommend you and the Oscar to everyone I know, it’s definitely the best appliance in my kitchen. I made 3 litres of juice this afternoon, just thought I’d start with something easy as I have never juiced anything beyond an orange in my life! So I just combined carrots, beet, celery, apples and oranges. My 12 yr old couldn’t get enough, claimed it was better than Boost!!! It is so easy to use, so quiet and so easy to clean and re-assemble.
Thank you again, it was a big decision, but I know for sure, the best I’ve made in a long time. And you made it painless lol!
Oh and the Pocket File of juice recipes you included was a brilliant addition
Carla & David, QLD, Australia. (Oscar Vitalmax Warranty Issue)
Thank you so much for the rapid response. We are very happy with your service and will be recommending Sprout to anyone that asks! We are now back to having our daily juice.
Carla & David
Benjamin, VIC, Australia. (Oscar Vitalmax)
I just wanted to say a big THANK YOU for your assistance with my purchase of the OSCAR VITAL MAX 900 Juicer. It arrived today, only two days after placing my order, and I absolutely love it.
I also own a top of the range Centrifugal juicer which I have already decided to give away to friends as I am so happy with the OSCAR. Not only is it incredibly easy to assemble, disassemble and clean the machine is so quiet. The juicer function is fantastic but I can already see so many possible functions for the Mincing Screen.
I have already used it to make the best sugar-free blackberry sorbet I have ever tasted. I have also made 100% Buckwheat Soba Noodles which are so hard to find in stores as they are always cut with wheat flour.
But I digress, I would like to say thank you for your excellent service. Sometimes when buying products online it is difficult to get a response from the retailer/wholesaler and you kept me up to date every step of the way. I will definately be using sprout.net.au for all my future purchases.
Andrew, NSW, Australia. (Mung Bean Sprouting Seeds)
I ordered mung beans from you in late April and they were the best I have ever had!
Was I just lucky that ALL my beans softened and there were NO tooth-breaking hard beans amongst my sprouts?
Or is the quality of your beans always this good? When your site said you had no mung beans in stock, I ordered from another supplier of organic beans. Even when I soaked them overnight, I still had hard beans in every batch of sprouts!
Do you have, or will be able to get the same quality mung beans as before? I'd like to order a kilo at a time. Everyone I give me sprouts to, absolutely loves them!
Thanks very much.
Kimmy, TAS, Australia. (Free Juice Pocket File)
Just wanted you to know that the very helpful little booklet (that I'd been waiting for) arrived yesterday!
It really is excellent and will easily fit in my bag when I go shopping.
Sebastian, WA, Australia. (Oscar Vitalmax & Starter Kit minus grain)
Great work Nathan, the Juicer and growing kit got here safe and sound sooner than promised - great work mate!
Chris, WA, Australia. (Biosnacky Sprouter)
Thank you, that is great news! I've just got my hands on some sprout seeds (not easy with the quarantine laws)
I actually found someone who has a 3-tier sprouter and they rave about it. I can't wait to get sprouting!
Kimmy, TAS, Australia. (Oscar Vitalmax 900)
I'm REALLY enjoying the Oscar!
Elizabeth, VIC, Australia. (Oscar Vitalmax 900)
Thanks for following up. The juicer arrived safe and sound and we have been using it. Magnificent!
Thanks for the follow up
Deborah, NSW, Australia. (Lexen Live Enzyme Juicer)
Got the juicer - ages ago but I keep remembering to send you a thankyou mail at the most inconvenient times - like in the middle of bathing kids etc!! You really did a great job with the price and the delivery was UNBELIEVABLY quick!!! I really wanted a white juicer because the silver looked a tad dodgy in the pics but I was pleasantly surprised when I got it!!! Looks great!!!
Andrea, NSW, Australia. (Oscar Vitalmax 900)
I received my Juicer on Tuesday. I love it and have been juicing like mad!
Thanks for the follow up
Elena, NSW, Australia. (Oscar Vitalmax 900 Juicer)
Thank you so very much, your service has been remarkable. I love my juices so much that today I was sampling some to another mother and her two children, she is definitely sold. I gave her your website to read up on it herself and commented on how wonderful your service is, by the way, she too thought the juice was fantastic.
You’ll be hearing from me soon, as I’m interested in growing my own wheatgrass and have browsed through your website already. I love your website, it’s so easy to follow, it’s not too busy and so easy to understand…..it’s what sold me in the first place.
Thanks for all your help and I’ll be bragging about ‘Sprout’ to all my friends who show interest in my wonderful purchase.
Leanne, Queensland, Australia. (Hippocrates Juicer)
Nathan, many thanks for all your help and I am sure I will no doubt be buying things off you in the future, wheatgrass fertilizer etc. books, you have a great assortment of products.
Emily, NSW, Australia. (LexSun 6-In-1 Juicer)
Thanks for the brilliant service - we will shop with you guys again :)
Wim, Victoria, Australia. (Oscar VitalMax 900 Chrome)
Thanks for the advice on the right choice of juicers. It has been fantastic to have no-noise, cold pressed fresh juice to start the day of with!!
If there are any extras (like a tahini maker) than please let us know – as the machine has become a main feature in our kitchen.
Matt C, Keilor, Australia.
Can I just say that I think you guys, your service, your product, and your website are absolutely FABULOUS!
I have been growing wheatgrass since the beginning of the year and I am now a strong advocate of the benefits. Sprout has been my supplier from day 1. I just can’t believe it… I have achieved so much this year already and I am convinced that the wheatgrass juice has had a direct contribution. Even the hobby of “growing wheatgrass” is therapeutic in itself.
I have also recently purchased the mini greenhouse and I’m loving it!
Thanks guys for introducing it to me and making it so easy. Your service is absolutely WORLD CLASS!
Justin H, Mount Gravatt, Australia
Thank you so much for your quick and Professional service.
My Greenhouse is up, and my Wheatgrass has already sprouted. I cannot say enough about your excellent services.
See you again soon!!
Annie H, Mt Gambier, Australia.
I would just like to thank you for the very efficient delivery of my order - I received it last night. Thank you once again.
Andrew H, Deniliquin, Australia
The juicer I bought arrived on Monday. Thanks for the prompt service, good packaging etc. Your website is excellent! Merry Christmas!
Kylie M, Mawson, Australia
Thank you for your speedy response, I will be referring your company to other people indeed!
Happy New Year!
Bob, Cleveland, Australia. (MK3 Healthy Juicer)
I would like to thank you for a really great product and such a fast and smooth service, it arrived early Monday morning. I have been looking for a juicer for such a long time to be able to juice my ginger so I can have it in my coffee and cooking too, but this is better as I can do a lot more with it. I have been around so many home and kitchen shops asking questions and no one has been able to help. Some even said there was no such thing. I even got in touch with the ginger factory in Yandina Qld, and they are supposed to sell everything for ginger. Anyway, thanks again and I will spread the word.
Bob Braithwaite Qld
To the team at Sprout. I placed an order with you yesterday and received a wonderful prompt email to say that you had received it.
My juicer has just arrived along with everything else I ordered and a couple of samples. I just wanted to say thank you for the wonderful service I have received. You have made a customer very happy and I will be buying off you again in the future and recommending you to all of my family and friends.
Keep up the good work and thank you once again.
Simon K, Heathmont, Australia
Hi wickedly fast service thanks heaps got the kits in the mail today I will spread the word